Frequently Asked Questions

Where is Pen-y-Glol?
Located just ½ mile from junction 31 of the A55
Follow A5151 towards Dyserth , turn right at crossroads signposted Trelawnyd/Rhewl and we are up the hill on the right
Or find us on google maps - postcode CH8 8RQ
What are the costs involved?
Fees have been deliberately kept affordable and represent fantastic value.
Site fees for 2018-9 are £2610 inc vat
Connection fee £325 + vat for new purchases
Council business rates vary annually and are calculated and paid by June/July
Electricity is metered and paid per unit used towards end of season currently 13.5p per unit
Gas bottles available for purchase delivered within 24hrs of being ordered currently £60 per 47kg bottle but subject to market price fluctuations
How do we contact you?
Office - 01352 720665
Manager (Ian) - 07759979346
Caretaker (Peter) - 07940299454

Email - clarke635@btinternet.com
- info@pen-y-glol.co.uk

Write to- Pen-y-Glol Caravan Park , Lloc, near Holywell Flintshire CH8 8RG

How long is the Season?
Open 1st March - 6th January
10.5 months
Are there any entertainment facilities ?
In order to preserve the tranquil ambiance of the park we have no bar/ clubhouse, but have a few facilities ie a small laundry, pool/ darts room, mini library and a woodland walk,
with a rustic communal seating area,and wildlife enclave/bug hotel.

What is there to do locally?
Pen-y-Glol is ideally positioned to explore the glorious walking in North Wales , the coast at Talacre , the coastal resorts of Prestatyn Rhyl Llandudno , the mountains of Snowdonia , the Denbigh Moorlands , Dyserth waterfall, Rhuddlan castle, the historic towns of Holywell ,Denbigh Mold. Chester and Conway are ½ hour drive away.
There are also golf courses, course fishing, mountain biking, and footpaths a plenty, many local pubs and restaurants within a 10 -15 minute drive
Can the caravan be used as a main residence ?
No,Pen y Glol is licensed for for holiday and recreational use only , proof of an alternative address must be provided.

Flintshire Council has the right to evict any caravan owners abusing the terms of a parks licence.

Pen y Glol ltd reserve the right to demand proof of residence elsewhere and to terminate any licence ,where it believed owners are living on the park on a full time basis.
Are dogs allowed ?
Dogs are welcome as long as they are cleaned up after,and kept on a leash at all times.
We have a woodland walk for everyone to enjoy and are ideally placed to explore the network of public footpaths in the area.
Is subletting allowed ?
Subletting is strictly forbidden, although close friends and family may use the van as long as advance notice is provided. This is for security reasons and to maintain the neighbourly feel of the park.
Do you take tourers or tents?
No touring or tent facilities
Is insurance available?
Insurance is compulsory for new van owners .
Pen y Glol act as introducers for Leisuredays insurance ,who provide good cover at a competitive price.
Do you only sell new vans ?
Pen-y-Glol tend to have a selection of pre-owned holiday homes at the mid range market, although we are able to provide new caravans to suit the customers wishes if we have vacant plots, or should they wish to purchase a used van and/or upgrade in the future.
Does the park operate a renewal policy?
Vans approaching 20 years old (since the manufacture date) are assessed and upgraded as necessary, to ensure a good quality of stock is maintained and the appearance of the park preserved and enhanced. At the end of a licence van owners can sell their caravans offsite, pay for disposal, or arrange a suitable replacement through our network of local dealerships
Can I bring on a a caravan from another site?
Subject to conditions , plot availability and payment of an entrance/siting fee
Is buying a caravan a good investment?
Caravans are depreciating assets and should be viewed accordingly. Compared to the the cost of foreign holidays , staying in hotels , or renting cottages , purchasing a static caravan remains great value and obviously the more you use it the better value it becomes.
Do we receive a contract.?
All purchases of new and pre owned caravan are issued with a BH&HPA licence agreement and set of park rules which must be adhered to.
Do we own any land on the park following a purchase.?
No. The licence is to rent a plot on the park on a yearly basis for the duration of the licence period until the van becomes 20 years old when it must be removed or replaced, subject to the park rules.
How big is the park?
Size of park 78 vans (small to medium)
Do you have a conservation policy?
At Pen-y-Glol we aim to utilise our resources to enhance the value of the park for both people and wildlife.
We aim to comply with all environmental legislation to reduce pollution and waste, to be energy conscious and effecient and allow all our visitors to enjoy the flora and fauna whilst remaining sympathetic to a fragile environment.

We currently hold David Bellamy Gold Award
What is your accessibilty statement
Pen-y-Glol ltd aim to provide an enviroment accessible to all given the terrain ,which is undulating as a result of the park being located on top of a hill in a former disused quarry.
The roadways on the park are wide but with quite steep slopes in places.
Caravans for sale do not have a ramped access.
Are you GDPR compliant ? Do you have a privacy statement?
At Pen y Glol , we routinely collect personal data , names addresses email addresses and bank account information.
As a business we have a legal legitimate interest to do so ,to inform you and fulfil our contactual obligations and address any breaches of the terms and conditions of the contract or site rules.
As an introducer for Leisureday Insurance we are a Data Controller and must comply with new General Data Protection Regulations GDPR , which have superseded the Data Protection Act. DPA
This is achieved by our Privacy Statement which is available to view at the park office.
Your data will be held as long as necessary to provide our services to you and fulfil our legal and professional insurance obligations .
Your data will never be sold or transferred outside the UK.
All details of how to access amend or have data deleted are contained within the privacy statement , as is the contact details of the Information Commissioners Office to whom you can complain if we are unable to satisfy any query you may have .